Your Privacy Matters

Privacy Policy

Last Updated: December 23, 2025

At HEMM JAZAN Contracting Est., we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1 Information We Collect

1.1 Personal Information:

We may collect personal information that you voluntarily provide to us when you:

  • Fill out contact forms or request quotes
  • Subscribe to our newsletter or updates
  • Register for an account on our website
  • Communicate with us via email or phone
  • Engage our services

This information may include:

  • Full name and contact details (email, phone number, address)
  • Company name and position
  • Project details and specifications
  • Payment and billing information
  • Any other information you choose to provide

1.2 Automatically Collected Information:

When you visit our website, we may automatically collect certain information, including:

  • IP address and browser type
  • Device information and operating system
  • Pages visited and time spent on our website
  • Referring website addresses
  • Geographic location data

2 How We Use Your Information

We use the information we collect for the following purposes:

  • Service Delivery: To provide, operate, and maintain our MEP contracting services
  • Communication: To respond to inquiries, send updates, and provide customer support
  • Project Management: To plan, execute, and complete construction projects
  • Billing and Payments: To process transactions and send invoices
  • Marketing: To send promotional materials and service updates (with your consent)
  • Website Improvement: To analyze usage patterns and improve website functionality
  • Legal Compliance: To comply with applicable laws and regulations
  • Security: To protect against fraud and unauthorized access

3 Legal Basis for Processing

We process your personal information based on:

  • Contract Performance: When necessary to fulfill our contractual obligations
  • Consent: When you have given explicit consent for specific purposes
  • Legitimate Interests: For our business operations and service improvement
  • Legal Obligations: To comply with Saudi Arabian laws and regulations

4 Information Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

4.1 Service Providers:

We may share information with trusted third-party service providers who assist us in operating our business, including:

  • Payment processors and financial institutions
  • IT and website hosting providers
  • Marketing and communication services
  • Professional advisors (lawyers, accountants)

4.2 Business Partners:

With subcontractors, suppliers, and project partners as necessary to deliver services.

4.3 Legal Requirements:

When required by law, court order, or government authority, or to protect our legal rights and safety.

4.4 Business Transfers:

In connection with any merger, acquisition, or sale of company assets, your information may be transferred.

5 Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience:

5.1 Essential Cookies: Necessary for website functionality

5.2 Analytics Cookies: Help us understand how visitors use our website

5.3 Functionality Cookies: Remember your preferences and settings

5.4 Marketing Cookies: Used to deliver relevant advertisements

You can control cookies through your browser settings. However, disabling cookies may affect website functionality.

6 Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

  • Encryption of data in transit and at rest
  • Secure server infrastructure
  • Access controls and authentication
  • Regular security assessments
  • Employee training on data protection

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

7 Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Retention periods vary depending on:

  • The nature of the information
  • Legal and regulatory requirements
  • Contractual obligations
  • Legitimate business needs

Project-related data is typically retained for at least 7 years in accordance with Saudi Arabian commercial regulations.

8 Your Rights

You have the following rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal requirements)
  • Objection: Object to processing of your information for certain purposes
  • Restriction: Request restriction of processing in certain circumstances
  • Data Portability: Receive your information in a structured, commonly used format
  • Withdraw Consent: Withdraw consent for processing where consent was the legal basis

To exercise these rights, please contact us using the information provided at the end of this policy.

9 Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

We encourage you to review the privacy policies of any third-party sites you visit.

10 Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.

11 International Data Transfers

Your information is primarily processed and stored in Saudi Arabia. If we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

12 Marketing Communications

With your consent, we may send you marketing emails about our services, special offers, and company news.

You can opt out of marketing communications at any time by:

  • Clicking the "unsubscribe" link in our emails
  • Contacting us directly
  • Updating your communication preferences in your account settings

Note: Even if you opt out of marketing communications, we may still send you service-related messages necessary for our business relationship.

13 Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. The "Last Updated" date at the top of this page indicates when the policy was last revised.

We will notify you of any material changes by:

  • Posting a notice on our website
  • Sending an email notification
  • Other appropriate means

Your continued use of our services after any changes constitutes acceptance of the updated Privacy Policy.

14 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

HEMM JAZAN Contracting Est.

Data Protection Officer

P O Box 82615, Al-Wizarat - Hara, Riyadh, Saudi Arabia

C.R. Number: 1010966856

Email: privacy@hemm-jazan.com

General Inquiries: info@hemm-jazan.com

Phone: +966 54 793 0429

We will respond to your inquiry within a reasonable timeframe, typically within 30 days.

Our Commitment to Your Privacy

At HEMM JAZAN, we are committed to protecting your privacy and handling your personal information with care and respect. Your trust is important to us, and we continuously work to maintain the security and confidentiality of your data.